Game-based Learning (GBL) or gamification has revealed documented success in education, especially among the youth. It has also been very effective in training people in the corporate world. Gamification has made corporate training more exciting, impactful and experiential. With this in mind, employee gamification has enhanced and improved the learning experience for these employees. To get to know what gamification entails, read through this article.
Gamification is beneficial since it enhances the employee’s enthusiasm and provides something fresh for their learning. Gamification needs a definite objective as well as interactive factors that will engage the employees undertaking particular learning courses. This may be accomplished through a vivid storyline or narrative together with characters and other contextual clues that are familiar to what firms like nGUVU are trying to teach.
Gamification focuses on both the visual appeal, that is, (Pictures, background, animations, etc) and its content. Although the visual appeal encourages these learners to be active while being taught by firms such as nGUVU the content or the experience the game offers is the greatest takeaway for these employees.
Gamification for engaging your workforce is only effective if it manages to interest the employees while learning. If the gamification solution offered by some of these firms is too easy, it won’t excite the student thereby making them not learn. Nonetheless, if the game is also too hard, then the learners will get frustrated and give up on it, thereby also learn nothing. The game should be balanced with regards to the level of difficulty so that it becomes progressive to make it more interesting.
Points and scores may also be offered to encourage the employees who are undergoing employee gamification. Since most learning games are played with colleagues, it will create a competing mood amongst them making them want to put more effort and compete harder.
These firms also make a list of the top players to encourage others to attain the same. They might also include ranks depending on how each candidate performed. This will provide a healthy competition among the players as well as enhance employee engagement.
Games offer a virtual platform to master skills before implementing them in real life, thereby creating the space to make errors and learn from them. This gives a strong confidence boost of these employees and helps call center employees master the skills needed to do the job perfectly.